Frequently Asked Questions
Can I get a sample before placing an order?
Samples are available on most items. You can request a sample by contacting our sales team. After you approve the sample, you could start ordering.
What methods of payment do you accept?
We accept T/T, L/C at sight, Western Union, Paypal, Visa, Master Card, and Trade Assurance.
How long will it take for my order to arrive?
Orders generally arrive within 20-30 business days by sea. Most orders ship within 25 days depending on your location.
Do you sell in small quantities?
Generally, for standard parts, we accept small orders. However, for non-standard items, a minimum order quantity (MOQ) will be required.
How do you ensure the quality of your products?
Our quality system is compliant with ISO9001 standards. All products meet applicable ISO, DIN, GB, ANSI, ASTM, JIS, and BS specifications and are inspected before shipping.
Can you develop non-standard fasteners and customized sizes?
Yes, we support customized fasteners and OEM/ODM orders. Simply provide your specifications and requirements.